Contact Us

Do you have questions about ordering DVDs, member benefits, magazine subscriptions or NET Passport? Please contact NET Customer Service at 800-868-1868.

Are you experiencing an issue with television, radio or web reception or are you having trouble locating our channel? Please contact the NET Help Desk at 800-698-3426 for technical support.

Please provide as much information as possible if you are having trouble receiving any of our services. The NET Help Desk staff will reply to all inquiries in a prompt manner. The NET Help Desk is open from 7:30am to 5pm (CT) weekdays.

For all other questions, please contact NET at:

Nebraska Educational Telecommunications
1800 North 33rd Street
Lincoln, NE 68503

Phone: (800) 868-1868

Our regular business hours are from 8am to 5pm (CT) weekdays. We are closed in observation of the following holidays: New Year's Day; Martin Luther King Jr. Day; Memorial Day; Independence Day; Labor Day; Thanksgiving and the day after; Christmas Eve and Christmas Day.

You can email each department individually or use the form below. Fields marked with a * are required.

Click here for questions or concerns about Closed Captioning.

Examples: Time Warner Channel 12, Over the Air Channel 12.1, FM Station 91.1

Please fill in one of these optional fields if you would like a response back from us: